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The Swim Pod, March - Coming SUMMER 2025!
FAQs
What do I need to bring to lessons? Swimmers will need to bring a towel, swimming costume or trunks (we recommend tight fitting costumes and trunks to aid learning) and their swimming hat. Swimming goggles are recommended once your swimmer reaches Sea Turtle level, however they are more than welcome to wear them in Starfish level if they wish. For babies and toddlers who are toilet training they will need to wear a swim nappy either disposable or re-usable along with a neoprene swim nappy on top.
Do I go in the water with my child too? For swimmers in our Splashers classes a parent or guardian will need to accompany them in the water. For all other classes children will attend their lesson without a parent or guardian in the water.
How long are the lessons? Unless otherwise stated all lessons are 30 minutes in duration.
Can I watch my child swim? Yes of course! At the Trafford Pool and Sunset Pool, there is limited poolside spectating available.
How do I know how my child is getting on? We will shortly be introducing a swim portal in which you can track your child’s progress and see past and future awards. You are also more than welcome to drop us an email with any questions in regards to your child’s progress and we will get back to you once we have spoken to their teacher.
What happens if I need to cancel a lesson? Once the portal is up and running you can alert us through your own custom log in or just drop us an email. For group lessons any missed lesson is forfeited and cannot be refunded or rescheduled. For private please see the cancellation policy.
Do you offer taster lessons? We do not offer taster sessions during normal lesson times as we know sometimes it takes swimmers a few sessions to settle in so a one-off lesson doesn’t always give you the length of time you need to, to see if they like it. We also find having new swimmers join groups for one lesson disrupts the learning of the other swimmers which we obviously want to avoid. We do offer intensive courses during some half terms which would be a one-off payment for the week. This is a great way to trial the lessons. Alternatively, you can book into one-off private lessons as and when they become available before joining group lessons if you feel this will benefit your swimmer and help them get an idea of what the lessons would be like.
Do you have a waiting list and how does it work? We do have waiting lists for some lessons but with our bespoke pathway and swimmers improving all the time there is often regular movement. Our waiting lists are based on order of contact however we do also follow an active waiting list system. Any swimmer on our waiting list that attends an intensive course or a one-off private lesson will move up the list one space for every course or private they attend.
Will my child receive certificates? Definitely! We know how important rewarding children for their achievements is which is why our bespoke pathway has been specially designed with smaller jumps between levels to allow for awards to be achieved more often. Swimmers can achieve certificates and medals along our award pathway which can be purchased if you wish.
How are my payments worked out? Our group lessons at Grange Farm, Emneth currently run termly with a payment for the term made upon application. Our lessons at The Swim Pod, March run for 46 weeks of the year and your payment is split evenly over the 12 months. Our private lessons are currently paid in 4 weekly blocks but will be changing to 6 weekly blocks around Summer time.
What weeks are you closed during the year? Lessons run for 46 weeks of the year. We will be closed for normal lessons 1 week at Easter, 2 weeks during the swimmer, 2 weeks at Christmas and there will be 1 week spare for any unforeseen closures that may occur. Dates will change every year but will be publicised clearly at venues, social media and on sign up.
Do you have parking available? Every venue has different parking available. The Empress, Chatteris has around 10 parking spaces outside the pool and then on-road parking on streets nearby. The Sunset Pool, Emneth has gravel parking on site. The Trafford Pool, Wisbech has both grass and driveway parking available and can cater for around 6-7 cars.
What are the changing facilities like? Every venue has different changing facilities available. The Empress has both male and female changing in cubicle set ups. The Sunset pool has dry and wet changing areas which include 2 cubicles and a small communal changing bench. The Trafford pool has one room for changing for the private lesson swimmers.
Are there shower facilities? The Sunset pool has 1 communal showers The Empress has 2 showers in both the male and female changing rooms. Trafford Pool does not have a useable shower unless in the case of an emergency.